We are all familiar with the saying, “Knowledge is power.” Having its roots in the Latin: scientia potentia est, it holds just as true today as all those years ago.
Knowledge makes us superior to the other more powerful creatures in the world. Eagles and other sharp-eyed creatures might have better eyesight than humans, but we have learned to see further than them by understanding how the world works.
Although the example is a bit extreme, you get the point. The human race has won our place in the food chain due to our sheer knowledge and ingenuity.
As such, it is only beneficial for us to share what we know with our fellowmen, lest we let this knowledge consign only to our minds, rotten and forgotten. After all, for knowledge to grow and develop, it must be shared and evolved.
It is great to share your knowledge and ideas free of charge, but it is also fine to sell it. After all, Knowledge is Power, and power can be money. The knowledge owner has the final say in what happens to it. That is the beauty of it.
The only way to “sell” knowledge for years was to either directly or indirectly tutor the buyer.
This ability to share what you have learned has been made possible by the internet. Anyone can share their knowledge, even those without a teaching license or who don’t know how to write books.
It has also been revealed that there are many things being passed around. Whether for good or for bad, people can teach others how to make or do the most mundane or nonsense of things through multiple platforms like Youtube or TikTok.
Even formal education can have its niche platforms too. This is where online course platforms come in.
Here is a video review by SoftwarePundit for those who like a visual experience. You can still read our article to get a complete overview of Thinkific.
Thinkific: An Online Course Platform Thinkific Customer Service
Thinkific is a top choice for hosting your online classes. Learning Management System (LMS), creates, promotes and sells your online courses.
Thinkific was founded in 2012 by a group entrepreneurs who wanted to create an environment that would allow students and instructors to learn and teach.
They were fortunate to find a solution to their problem. Thinkific became an effective solution for creating, managing, and marketing online courses. Thinkific was easy to use, so even people with no technical knowledge could use it.
Thinkific is a great tool for creating online courses. This allows the users to focus on one thing and one thing only: content. Good content is what drives students and teachers to engage.
As such, Thinkific provides plenty of features to help facilitate that promise. Later, we will look at these features and see if they really live up to the hype.
Thinkific Benefits
Thinkific is not the only platform that is a decent course maker. In fact, plenty of LMS and CMS do the job as well as Thinkific. That said, we would be remiss if we gloss over Thinkific just because of this fact.
What is it that makes thinkific such a great platform?
- Thinkific doesn’t take transaction fees, unlike many other platforms. Thinkific instantly makes your funds available to withdraw whenever you make a sale. So when it comes to sales, Thinkific makes sure that whatever is yours is absolutely yours
- Through the free plan, you can test Thinkific’s core features as well as get a feel of the environment. Although you are only limited to uploading 3 courses, you can have unlimited students enrolled in it as well as host most of the core content that Thinkific allows
- As a commitment to their promise of letting content creators focus on the content, Thinkific makes it easy to build an online course through its drag and drop builder. Thinkific supports multiple types of content such as audio, video, PDFs and quizzes.
- You can also play with the course engagement through Thinkific’s many capabilities. The platform allows you to organize cohorts, schedule your content, and deliver them by drip-feed, locking them through prerequisite lessons and many others.
- Thinkific also allows you to engage with your students through multiple channels. You can email them their progressions, engage them in discussions, and give them awards. And even have them compete with the leaderboard.
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Thinkific Features
As for the features, Thinkific has more or less the same as that of the other course builders. The only exceptions are a few differences here and there. This is mostly how they handle some specific sections of the whole experience. These features include:
- Easy to use course creator
To be honest, this is not really a unique feature as most online course builders will already have this feature. A course builder who doesn’t have a user-friendly one will find it very difficult to compete in the market.
- Drag-and-drop web page builder
Like the course builder, drag-and-drop page builders are standard issues for these kinds of services. Course makers need to market their courses. As such, giving them the proper tools to do so easier is a godsend. Similar to Thinkific.
- Marketing and promotion tools
Thinkific, a course builder, should also be able to offer coupons, as well as the necessary email and affiliate marketing tools.
- Flexible payment options
Without multiple payment options, all of your marketing tools will be useless. It is ideal to have more than one payment option. This removes any friction for potential customers and makes it easier for them to pay you.
- Reporting
For content creation, analytics is the name of the game. How else can you find your approach without knowing your strengths and weaknesses? This feature is offered by Thinkific to help users decide the direction of their content.
Should they continue doing tutorial videos with direct samples, the best way to go about things, or just plain instructions would be better? Without proper tracking of revenues, engagements, business performance, one cannot determine the best course.
- Student support and communities
Having a good community that consumes your content is a good way to build up returning customers. Besides that, it is also good for branding as well as engagements. Remember, good customer support and community greatly improve customer retention. These features are a great way to get it done at Thinkific.
- Tools to train the trainer
Although we are in the business selling knowledge, it’s a good idea to have our own. Course building and selling are different disciplines altogether. Many who try Thinkific might be new to the process and will tend to stumble around until they feel comfortable.
Thinkific gives these newbies and even veterans a chance to learn from what is tried and tested. In doing so, they can speed up the process of making courses and allow newer people to use the app more.
- Thinkific App store
Apps and programs can be purchased at the Thinkific App Store. The best thing about the AppStore is its community-made nature. As such, it is an excellent place where fellow content and course creators get together and discuss things along with Thinkific developers.
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The Thinkific Course Builder: Is it Good?
The only way to determine the quality of a course builder’s service is to actually test it.
The main course builder will determine how good a course builder service is. If they don’t have a well-functioning course building system, then what can we expect from them about secondary and additional features?
Thinkific offers a “Get Started” checklist to help you get started with course building.
Build Your First Course
You will receive a draft of “Your First Course” when you start your course.
This file opens the first-course builder interface. The layout is easy to follow. The course content is divided into chapters and lessons.
To begin creating lessons, you only need to click the aptly named “add Lesson” button and pick a content type.
Content types can be either of the following:
- Video
- Audio
- Text
- Download PDF documents
- Slideshow presentations
- Webinars and live zoom lessons.
You can upload any of these files as your lessons. You can upload multiple courses to the Bulk Importer. Also, Thinkific makes you duplicate old lessons from previous ones by using the “Copy Lessons From” button.
Choose the Course Type
Thinkific allows you to pick what course you are currently building. For some of the choices, the service provides you with pre-formatted and good-looking templates that are structured for the appropriate course content.
While you can have perfect flexibility by using a blank template, these course templates can be extremely helpful when doing your job in a hurry or when you are just beginning to make courses.
Some of these premade course types include:
- Mini-course: These are course templates designed to create short and fast courses such as tasters and freebies.
- Flagship Courses: These are the courses that make students and audiences take your courses or keep them always coming back. Each lesson is constructed in a way that is easy to progress and navigate for students.
- Pre-sell course: Pre-sell courses help you sell your courses. These courses can serve as short tests or as a way to get your course noticed. This will allow you to tell potential customers about your courses. Thinkific Customer Service
- Membership Resource Library: You can use this template to create an archive of resources for your subscribers. This will encourage your audience stay on your site even when they are looking at resources.
- Webinar Replay is a similar template to the library template but it is specifically designed for webinars or live lesson videos. This template is ideal for late enrollees or people who missed your seminars.
Your Students’ Course Design
Your students will be able to consume your learning resources in the Course Player. You can change the appearance of the course player in the “Settings tab” on the “Courses” page. Options include changing color schemes, fonts, or adding logos.
You can even add a course description and image in the settings here.
You can also preview your lessons in this section. This is convenient since you can see how your students view your lessons. This allows you to see the problem through their eyes.
Set Assignments and Check Progress
Assignments, quizzes, and surveys are super handy as an additional way to engage your students. Aside from that, you can use it as an added way to rate your students. Thinkific Customer Service
That said, assignments are only available for the PRO plan.
All in all, Thinkific’s Course Builder is easy to use. Especially when you are just starting, they will provide you with enough guidance on approaching your course.
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Building an Online Course Website
The course builder can be considered the core of Thinkific. However, it is the Site Builder that provides the foundation on which your courses can be built.
Thinkific Site Builder shares many of the same features as other landing page builders. This allows you to sell your courses from your website or even if you don’t have a website yet.
The website builder is easy to use. This website builder was created with non-techy people and newbies in mind.
Start building your website by:
1. Pick a Theme.
Picking a theme is the best place to start when building your website.
Thinkific offers three pre-designed themes templates. Each theme has its own styles, color schemes, fonts, and tweaked layouts.
All in all, these websites have good and professional designs.
2. You can customize your online course site using the Site Builder.
You can modify the theme you have chosen after you’ve selected it. Through the site builder, you can do your preferred edits and make out an entire website. If you want, you can dig in and craft individual pages.
The Site builder uses drag-and-drop tools, making it easy for users to build your website from scratch. This tool can be combined with pre-made themes to create a professional-looking website.
This is only the beginning. The potential your website can take will be up to you. Your imagination is limitless.
3. Start a Training Website from Scratch.
Since we are already in the business of making courses, it would be a very good idea to proceed and build a training website to house your created courses. For this matter, Thinkific provides a great selection of pages for your perusal.
These pages can be easily mapped to create a course or training website. As such, we can take these pages and use them as the building blocks of your websites. These pages are worth mentioning:
- Home Page: The face of your website. The place where the most important things should be located
- Course pages: These can swerve as landing pages for approaching courses. You can create a course page to serve as a landing page for all courses in your class.
- Sign-up pages: This is where your potential customers and students enroll for individual courses or memberships Thinkific Customer Service
- Sign in Pages: This should be sued for subscribers of your website
- Your student’s dashboard will be your starting point for signing in to your site. A good student dashboard can be designed in a way that makes everything on your website accessible.
- Checkout pages or payment page: This is where you place your payment options for subscribing or signing up for your class.
- Coming Soon pages: These pages may look empty, but they can serve as teasers and previews for any upcoming pages, courses, offers, and even bundles you offer.
Of course, these types of pages are just some examples you can use with the website. These templates can also be used to quickly create a website. These templates are a great way to skip the tedious part of selecting which template you want for your website. Thinkific Customer Service
If you want something entirely different, you can create a custom page by simply clicking on the Custom page in the menus and then designing your page to suit your needs.
4. Edit individual pages
To properly design a web page using Thinkific Site Builder, it helps to understand that the pages made with these site builders are made up of sections. These sections can easily be modified and moved around.
Pre-built pages come with suggestions sections that will help you choose the right ones for your page. Simply click on “Add Section” to add more sections.
Thinkfic offers 23 pre-formatted pages sections. Most of these pre-formatted pages are focused on building high conversions. These pages are highly-converting and include but not limited to:
- Get involved.
This is an essential part, especially when you aim to sell. This lets your would-be students and customers know how to sign up or buy.
- Smart Product and Category
This section provides a list of information that can provide your customers with automatically listed summaries of available products you sell.
- Checklists
This section can be used to highlight key messages, making it easy for the readers to scan information using bullet points.
- Most Frequently Asked Questions
Frequently Asked Questions are a common scene on most websites. These are designed to answer all common questions from customers. Thinkific Customer Service
- ‘Social Proof’
These sections are akin to testimonials and show off client experiences, comments, and reviews. These sections are like testimonials and show what the clients get from the lessons. This in turn encourages others to use your product.
- Upsell
These are sections that help promote other courses that you are selling. This section is often found on the checkout page for one of your courses.
- Instructor
This is where your instructors profiles can be added to the courses. This section gives students information about the teachers.
- Pricing Options
You can place your pricing options here. This tells your students the cost of your courses and where you can pay for them. This is where you can also describe your bundles and what they include, as well as how much each one costs.
- Video
If you want to promote your courses with a video advertisement, you can add the section here.
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You can earn profit through your content by using your online course platform
We now come to the part that is often the most anticipated. What is the Thnkific business side? Is the service providing enough tools and resources to enable users to make a living from their hard work?
It is a fact that all online course builders and platforms today offer tools to allow teachers and students to promote their courses. The only difference is in the focus of each platform.
Yep, that’s right. Some platforms are more focused on the conversion side of selling courses and creating content. While others are the opposite and mostly rely on integrations to carry forth the promotion and business side of things.
So on which side does Thinkific fall on? Let’s see how Thinkific handles promotion and business.
Promote Your Courses
Thinkific comes with marketing tools to help you make money from your content. These features are available to all users, even those who use the free plan. However, they are very limited and only allow for the most basic functions.
Among these tools include the ability for search engine optimization or SEO. Thinkific provides free plan users with the needed SEO options, which allows you to promote your lessons in the most basic ways by making your content capable of climbing up the top of the search engine results.
Another feature available for free users is the ability to build free trial courses. Think of it as giving your potential customers a free sample or a taste test. This is one of the best ways to show your audience who you are. Thinkific Customer Service
By allowing customers and potential students a taste of your content, you will allow them a peek into the curtains and how classes are done. This will give customers and potential students a glimpse into the workings of your content before they pay for it.
These promotional materials can be a great way to promote your products. They can even be used to compete with products that have been promoted too much.
We are not talking about the stuff that is free. As you go up through Thinkific’s pricing plans, more marketing tools are unlocked for you. These tools will help you promote your course material in the market. These include:
- Coupons
Coupons need no introduction. They’ve been in use for many transactions for a long period of time. It is not surprising that they are being used in online marketing and business.
Thinkific’s coupons come from digital codes that are very easy to share. These codes can be used in Thinkific’s ecosystem very well. You can use a coupon at Thinkific’s checkout to instantly redeem it.
From a marketing standpoint, coupons can be set up and used to promote your bundles and courses. This will entice potential customers to check out your courses, especially if a discount is included.
Thinkific also allows you to personalize your coupons. From setting the dollar or percentage amount for the coupon to setting an expiration date and setting the number of times, the coupon can be redeemed.
- Sales Widgets
You can use sales widgets to link to other websites or social media to share your purchase links. These widgets are very useful given the amount of traffic required to get your course noticed. And let’s face it, you will need a lot of traffic.
It’s the truth, you can’t expect to have any traffic at all if you are just new to creating courses and if you do not have a built-in audience. Even if you have a built-in audience, you need a fast and convenient way to link your courses and classes from other websites.
That’s where social media comes in. It is a given that almost everybody uses social media. It is important to determine where the majority of internet traffic comes and redirect some traffic to your site.
This is possible by using sales widgets that generate HTML code which can be easily pasted onto existing websites. Of course, this includes social media sites. Aside from that, these codes can also be sent as messages if you want to market that way. Thinkific Customer Service
You can also customize the widget’s appearance. You have the option to show a button or a button with a product picture. Or you can add text to match it.
- Email Marketing Tools
Email marketing tools allow you to manage your newsletters and send targeted messages to subscribers. This tool is not used to convert new subscribers but to keep them. After all, you can only send this to people you already have contact with.
Thinkific’s email marketing tools are limited to this ……… Unfortunately, you can only email existing students enrolled in your courses. Notifying them about new products or courses is another option.
Not everything is bad, though, as if you want more features, you can use other email marketing tools such as Mailchimp, Mailerlite, AWeber, Constant Contact, ActiveCampaign, or ConvertKit.
However, it would have been a lot better if Thinkific had an even better local Email marketing tool available for its users.
- Affiliate Marketing
You can choose to use affiliate marketing to get influencers and experts to promote your courses if you feel your marketing skills are not sufficient.
Thinkific allows the process to be easy and straightforward. The steps include adding the affiliated person as a user and making him an “Affiliate” which you can find under “User Roles” in the Process.
You can also convert Thinkfiic users into affiliates by finding them through the same process.
Thinkific tracks the sales of bundles or courses by affiliates to check their performance and status. It also records the revenue. Thinkific Customer Service
That said, paying the affiliates is done outside the system, so that’s a catch. It’s the same with instructor revenue sharing.
Payment Options
All that marketing work will be for naught if you have no way of receiving payments or your courses. In this vein, Thinkific has Stripe as a card payment platform. Other ways include connecting PayPal for one-off payments.
You can also link your courses with a Shopify website. That way, you can get all the tools the eCommerce platform offers its users.
Thinkific’s payment options let you customize the price of your products. Customers can be charged with different payment options. For example, you can sell courses for a one off fee.
You can also offer membership subscriptions, and charge accordingly. You can also sell your course as a bundle if you wish. But right now, I haven’t tried that feature as I have only a few courses made with their system.
Thinkific is unique in that you don’t have to pay a commission for any courses they sell.
Analytics and reporting
A good website selling products should have a Reports and Analytics section. This will allow users to figure out which stuff they are doing well on and which ones they need to focus on and improve.
Thankfully, Thinkific has one, but it is a relatively new feature. Currently it only reports on four ares which include: Orders, Enrollments, Student Engagement, and Revenue. This feature is still in its infancy and is only available on the Start + Growth add-on package.
It is a good step in the right direction. Having it is better than nothing.
So how does it work?
Thinkific’s reporting and analytics collect the necessary data how they wish. Some selections include filtering data by date, course or product type, by recency of customers (whether they are new or existing), and more.
Of course, these different data can provide multiple insight as to how your courses are performing. Let’s take, for instance, data about student engagement.
This data will allow you to view things like course enrollments and completion rates. You can then compare these metrics across the board. This allows you to see which subjects are having low completion rates.
From there you can find out the problems as to why such things are. It is up to you then to make the necessary adjustments. Thinkific Customer Service
Students might find it difficult to complete courses that have low completion rates. Still, it might be a problem with the way you are presenting the information or instructions. Once you have identified the problem, you will be able to find a solution that works without having to tear your hair out.
This data is then shown as a chart and graph that makes it a lot easier to read and understand.
Thinkific Pricing and Plans
Thinkific is one of the leading platforms on course building, and marketing. You can expect a price that’s appropriate for your standing.
Thinkfiic is a product that you pay for. With all its features, you won’t be ripped off.
Besides that, Thinkific has a free plan which you can use to test their products. You can always start your course-creating journey for free before moving to a paid plan if you need it or want more of Thinkific’s features.
| Free | Start | Grow | Expand |
| $0 per month | $74 per month | $149 pero month | $374 per month |
| -Create and launch your product with a website and checkout experience
|
Add products to your company and create a cohesive learning experience.
|
A complete set of tools is available to help you increase your sales.
|
-Optimize your workflow and create a premium experience with a platform designed to scale
|
The Free Plan
Is the first plan you should take if you are new to all this course building and course management stuff. It is the best way to get a feel of the service and to test drive what it is capable of. You can do all the services offered by the free plan, but only in a limited capacity.
Only one course is allowed under the Free plan. To make more courses, you will need to sign up. That said, this course has a lot of potential, allowing you to enroll an unlimited number of students you want.
The Start Plan
If you think you like using Thinkific and would like to proceed with the next big step in the right direction. Upgrade to this plan and your limitations are gone. You can make unlimited courses.
Aside from that, Thinkific affords you a few more options in the type of courses you can make. You can even live-stream your lessons for as long as you have the time.
The Start plan also opens up additional marketing tools and grants you access to the Thinkific App Store.
Lastly, you also have the option to have a custom domain for your course website.
The Grow Plan
The Grow plan is for you if you are serious about selling and making courses. First, you will be able to remove the Thinkific branding. Although it may seem easy, it has a significant impact on branding, marketing, and professionalizing your courses.
This allows you to access bulk enrollments, making the enrollment process easier and quicker. In terms of support, you are given priority email and phone support. So you can have faster solutions given to you should different problems arise for your website. Thinkific Customer Service
The Expand Plan
The Expand plan is designed for larger businesses and institutions. This plan allows you to streamline your workflow and provide a premium experience using a platform that can scale.
This plan is especially good for huge institutions wanting to create an online presence. It provides the same features as the other Thinkific plans but also offers 10 Communities that make it easier for students to manage.
Speaking of management, this plan also provides 5 administrators to help with running things.
Thinkific Plus
LMS services offer clients and customers the option to create custom plans that are separate from their basic plans. Their prices are not listed because customization may change the cost. The customization will affect the price.
For Thinkific, this is called Thinkific Plus. It is a powerful, scalable, and easy-to-use learning platform geared toward your team and students.
Contact the Thinkfic sales team to get Thinkific Plus. They will help you understand the tools you need to optimize your platform. They will provide you with education experts who can inspire and give you the confidence to grow beyond what you imagine.
Thinkific Plus will give you all the features from the Expand plans while also adding in these features:
- Unlimited Products
- Unlimited Administrators
- Three+ separate Thinkific sites
- Service Level Agreement 99.9%
- Build a Customer Success Team
- Multiple seats and Tiered pricing checkout
- Email White-labeling
- Only one sign on
- Bulk Selling App
- Enterprise API Access
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Thinkific Pros and Cons
Pros
- Thinkific does not take any transaction fees. When a sale occurs from your products, courses or memberships, funds are immediately available for withdrawal.
- Thinkific has a fully realized free plan. It includes all core features and functions like a paid plan. There are no restrictions, but if you’re serious enough you can sell courses through the service with no upfront investment. Thinkific Customer Service
- Thinkkific’s drag-and-drop builder is super easy to use, and even non-tech-savvy people can use it. It even allows you to upload multiple types of media content to create varied and interesting courses and lessons.
Cons
- Some aspects of Thinkific aren’t as user-friendly than expected. This is something that some creators of the service have expressed.
- The service lacks many marketing features. Their email marketing capabilities are very basic and far behind those of the competition.
- Thinkific’s designs and customizations are quite limited, given that the service only provides a few themes to play with. With these options, it is hard to create a website that stands out among the rest.
Thinkific Verdict
Thinkific is an excellent choice for course promotion and course creation. It is affordable and features are just as easy as those of its rivals.
For those who are just starting out, the free startup plan will be a great help. It will allow them to get a feel for how things work. Thinkific Customer Service
I believe that offering a free startup plan to a service is a sign of confidence. They believe their product is of use and are willing to let the public try it.
Looking at Thinkific’s free plan, too, you can say that it is very bold, and the limitations are pretty understandable. It is unlike the other “free plans” of the other products where they only masquerade as free, but there isn’t you can do with the service.
For the Course Builder, Thinkific is pretty easy and intuitive to use. You can quickly see what you need to do and which functions are what. As for the more complex side of things, Thinkific provides enough prompts to guide you through the process.
This can be a tricky side. Too many prompts can overwhelm novice users and cause frustration for those who are already proficient.
One thing to note, however, is that some experienced users might find Thinkific too simple for their taste. This is just my nitpicking. Thinkific’s course creator is responsive, fast, and easy to use, which is what most people want.
For their Site Builder, Thinkific also chooses to keep it simple. It’s not a standalone platform. However, in keeping with their philosophy, it is simple to use and can easily be grasped by beginners.
It does offer impressive editing options, which makes it ideal for creating training and tutorial websites. It is also a great tool to add training pages to existing websites.
The only thing lacking is more themes to cater to more people and their different tastes.
Lastly, on the marketing side of things, this is where I feel Thinkific falls short. Just looking at the bare bones structure of their Email marketing can turn off marketers, and marketing Thinkific’s courses can be an uphill climb without resorting to third-party integrations.
It would be more convenient to have other payment options than Stripe or PayPal.
However, not everything is grim-looking though. Thinkfic still has some clever tools that help you monetize your courses. You can sell products and courses with a little creativity. This requires more effort than normal, but it is possible.
Thinkific Frequently Asked Questions Thinkific Customer Service
Is it possible to create a complete website with just Thinkfic?
Yes, you can!
Thinkfiic allows you to create your entire online education company. You can easily create courses, websites, and your entire brand on one platform. Thinkific has builders that are designed to facilitate building, marketing, and selling online courses.
How can I allow my students to access my course content while offline?
It is up to you.
Bear in mind that your students will need help logging into your courses offline. You can make your courses downloadable. This can be done for content such as audio files, video files, and PDFs. These files can be downloaded to students’ devices so they can access them offline.
Who Owns the Content Published on Thinkific?
Any content built into the Thinkific Platform is the sole and exclusive property of the creators.
Thinkific does not, and will not, claim any intellectual property rights over materials made by the course creators and builders. Everything published and built on the platform belongs to its creators.